Tag Archives: iPhone

Touch ID after 8 hours

A previously undocumented requirement asks for a passcode in a very particular set of circumstances: When the iPhone or iPad hasn’t been unlocked with its passcode in the previous six days, and Touch ID hasn’t been used to unlock it within the last eight hours. It’s a rolling timeout, so each time Touch ID unlocks a device, a new eight-hour timer starts to tick down until the passcode is required. If you wondered why you were being seemingly randomly prompted for your passcode (or more complicated password), this is likely the reason.

(via Glen Fleishman for Macworld)

Makes sense that I seldom bump into this on my iPhone, since I only sleep about six hours most nights. But I’ve often wondered why my iPads, which I don’t necessarily pick up first thing in the morning, need a passcode so often. I assumed it was a bug.

On 3D Touch and Long Press

If Apple declared that a 3D Touch was the moral equivalent of a long press, it would have to make some adjustments to the iOS interface (including changing how we reorder app icons), but in the end I think we’d have a more cohesive set of common iOS gestures. 3D Touch users would benefit by not having to wait for the OS to pause and see if you intended to long-press an item, but users of non–3D-Touch devices wouldn’t be left out of the party.

via Jason Snell, writing for Macworld

There was lots of talk about this last September with the introduction of 3D Touch. I don’t think it’s a great idea.

Long press is a purposefully slow gesture. It makes you stop, literally, and wait a second or so before you can move on with other things. Therefore, it’s suited best for tasks that you want to do very deliberately and only very occasionally, like rearranging the icons on your home screen. The nature of the long press makes it very unlikely you’ll do it accidentally, and so it’s perfect for these sorts of tasks. You have to think about a long press, and that’s a good thing[1].

3D Touch, on the other hand, is meant to speed you up. Application launching shortcuts take you directly to a spot within the app in one gesture. Pressing hard from the left of the screen helps you invoke the app switcher faster. It’s all about the speed.

Peek and Pop, of course, is supposed to be all about speeding you up, too. I agree with Jason; it’s more gimmick than useful at the moment. I just about never use it.

I also agree that Quick Launch shortcuts are limited (though already much more useful than Peek and Pop), and 3D Touch would be more useful if it were possible to use in many other places, like the Notification Center. These are all great suggestions by Jason. I have no doubt Apple will be adding many of these features and more to iOS this year and beyond.

That doesn’t mean, however, that long press and 3D Touch belong together as one gesture. They just seem to be diametrically opposed, from a user interface standpoint. Forcing non–3D Touch users to use a long press for all these actions that are meant to speed up the iOS experience will make those users feel like frustrated, second-class citizens. Their phones will feel like slugs.

Not having those features at all is better than having them at the expense of feeling great about using them.

I suggest Apple keep 3D Touch and long press separated. The problem of some people not having devices with 3D Touch will be solved by time. Touch interfaces need more gestures, not fewer, if they are going to become more powerful tools.


  1. Some people seem to have trouble invoking a long press on a 3D-Touch enabled iPhone. Seems like pressing long and pressing hard are equivalent in many people’s minds. It doesn’t help that for many years prior to 3D Touch, you could press long and hard to invoke a long press. It takes some practice, but eventually you manage to tap and hold for a long press without pressing hard by default.  ↩

iPhone SE: The Long-Term Outlook

I’ve been complaining since the introduction of the iPhone 6 that I am no fan of the larger iPhone trend. I truly disliked my 6 when I owned one, and I wasn’t shy about saying it. I dislike my 6s Plus considerably less (if you’re going to go big, just go big), but I’d still much rather go back to a 4-inch screen.

I’ve been so vocal about my disdain for the current crop of flagship iPhones, in fact, that pretty much every one of my friends has assumed that I’ve already ordered my SE. But here’s the thing: I haven’t.

The SE packs all of the most important functionality of the 6s into a smaller shell. There are a few tradeoffs, of course, but all of them are acceptable to me. It almost seems as if Apple designed the SE just for me. But it’s not that simple.

For one thing, I just got myself into a contract last September via the iPhone Upgrade Program for the 6s Plus. (I recognize that this is was my choice, by the way, so I’m not blaming anyone but myself.) To buy out the remainder of my contract on the 6s Plus and get myself an SE, I’d be out around $900[1]. That’s a lot of money to get myself a smaller phone.

Things don’t get better in September, either, as I reach my 1-year milestone with the 6s Plus. The iPhone Upgrade Program does allow me to upgrade after only one year, but the program doesn’t include the SE. So while I can trade up to the iPhone 7 (or whatever Apple calls the new phones at that time) I can’t trade down to the SE. I’ll be in the same boat. Wait another year, or buy out the remaining contract. It’ll cost less at that time, but it’s still a pretty high price to go back to 4 inches for those of us who were too impatient to wait last September.[2]

And if I wait out the full 18 months for my iPhone 6s Plus to be completely contract free, will I still want an SE at that time?

Well, a lot depends on what Apple’s future plans are with the SE.

Greg Joswiak mentioned during the introduction of the SE that there were two groups of people the SE is meant to address: 1) people who just want smaller phones, and 2) people who were buying their first iPhone. The way I see it, these two groups of people overlap a bit, but there are also plenty of people who belong to one group but not the other.

The SE is trying to serve two masters, in other words. And it does a much better job of meeting the needs of those first-time buyers than it does of the smaller phone lovers. At least in the long term.

So what happens six months from now? A year from now? 18 months from now? The answers to these questions would be helpful for someone like me to make an informed decision whether or not to invest in an SE. But we can’t answer any of those questions given our current information. We can, however, venture a few guesses, as long as we’re careful to re-evaluate as we get new information.

Six Months from Now

Apple will release some new flagship iPhone this fall. Call it the iPhone 7 for now. (I’m hoping Apple drops the number in the name, but we don’t know that at the moment.) The question is whether or not there will be a 4-inch variant of this new flagship phone. A 4-inch iPhone 7 would mean that Apple is serious about serving those who want smaller phones, and the SE is simply a stop gap on the low end to serve more budget-conscious customers. This is my dream scenario, but I think the chances of it happening are slim. Even if it were to happen, that would be an argument against buying the SE now, since I’d want to change phones again in just a few months.

A Year from Now

Maybe Apple will release an update next March to the SE to keep it up to date with the internals of the iPhone 7. A new processor, maybe the faster TouchID, and so on. But what would this phone look like? Would it still be in the 5s shell? I love the 5s design, but isn’t that case going to get a bit limiting eventually?

Ben Thompson has rightly pointed out that part of the problem with the iPhone 5c was that it marked the buyer as having bought the “budget phone”. The SE eliminates this issue by looking like a former top-of-the-line phone. It’s cooler, after all, to be driving a five-year old BMW than a brand new Toyota. But in tech, that only gets you so far. Old is old. You’re going to look behind the times carrying around a phone that appears several years old, even in Brooklyn. More importantly, being tied to that form factor is going to limit Apple’s ability to add newer technologies, such as 3D Touch and whatever else is coming after. Apple is torn between adding features and keeping their margins with this device. The 5s shell simply can’t be Apple’s 4-inch offering forever. So the SE can’t be a long-term product.

What does Apple do, then? They don’t have a newer form factor of a 4-inch device. If they design a new one, they lose all the tooling and manufacturing benefits of putting new innards in an old body. They might as well just make a 4-inch variant of the flagship. So let us consider this update scenario unlikely as well.

Like it or not, putting the SE in a 5s shell is a signal from Apple that this phone is more about grabbing the low-end customer than it is about making smaller screens.

More likely, then, the SE will not be changed a year from now, and Apple will continue selling it as it is today. Which means 4-inch phone lovers who want the latest features are stuck with no upgrade path for at least 18 months from today’s SE, which is already six months behind the 6s.

Eighteen Months from Now

Apple will introduce the iPhone 7s (or whatever they end up calling it) in the fall of 2017. It would normally be an “s” year, so if they follow the usual pattern a new form factor is unlikely. Which means if there were no 4-inch variant in 2016, there will likely be none in 2017, either. New rumors are suggesting that Apple will break with tradition, however, and make a major shift in 2017, but even those rumors mention nothing of a smaller, 4-inch screen. They talk instead of an even larger 5.8-inch screen.

SE owners will likely be stuck then for at least another 6 months with nothing to buy. Their phones will be feeling rather crusty at that point. All the new shiny features of two generations of iPhone will still be unavailable to people who love the 4-inch form factor.

Two Years and Beyond

Nothing really changes in the math two years from now. Apple might update the SE with some new innards, but the case will still have to be a 5s, which will be getting really long in the tooth by then. The tradeoffs for wanting a smaller phone will increase. And even that update is somewhat unlikely, because six months later, the iPhone 8 will be arriving. And this is where I believe it may finally get interesting.

You’ve likely heard the rumors by now of the edge-to-edge iPhone: imagine an iPhone 6 that has a true edge-to-edge screen on all sides. No chin, no forehead, even less space on the sides. Just screen right up to all four corners. At that point, the device would be smaller overall, if maybe just a little wider, than the surface area of an iPhone SE. The screen might not be exactly 4.7 inches, but I can at least imagine a phone with a true edge-to-edge screen satisfying people who currently like the 4.7-inch 6s and those who prefer 4-inch phones. The Plus size would remain for those who want the giant screen experience, but an edge-to-edge screen would eliminate the need for a third size altogether.[3]

I believe this is Apple’s long-term play for people like me who want smaller phones. Rather than making a flagship 4-inch phone, they will shrink the body of the 4.7-inch phone enough to satisfy everyone. It’s just a shame it’s going to take so long.

No matter what, I’m likely looking at 2 and-a-half years before I get a flagship phone from Apple that I’ll actually like. That leaves me in a tough spot in the interim. I could spend the $900 now and just live with an SE for 30 months, or I could continue to buy Plus sized phones for a few more years and deal with not loving the size. The SE would certainly cost me less in the long run. But I still make my living building apps and services in this ecosystem. Not having access to the latest features would put me at a disadvantage to understanding many of my customers. And not taking advantage of Apple’s latest technologies is a lost opportunity for making my products as good as they could be.

Not to mention, I just like having an up-to-date phone. The SE would serve me well for a brief while, but I believe in the long run I’d be left going back to the larger size at some point in the middle just to get newer features.

I wanted a smaller phone. Not a budget phone. If I were still using a 5s or even my 6 from last year, I would make the jump. If the SE were part of the iPhone Upgrade Program, I’d probably get it this fall. The SE is a great solution for a lot of people. It’s just not for me at the moment.

I’ll re-evaluate my decision this September, when we find out if the first of my many guesses ends up being accurate. Meanwhile, I’m reluctantly sticking with my 6s Plus. The SE is awesome, but I don’t think Apple had me in mind when they designed it.


  1. $750 remains on my contract. If I were to sell the phone after that, I’d likely only get around $380 for it. (Check Gazelle, if you don’t believe me. The 6s Plus has an absolutely lousy resale value for an Apple product.) Then I’d have to buy the SE outright at $500 (for the 64 GB model). Add tax, and we’re over $900. The alternative is to pay $49 for the SE and saddle myself for another 2 years on Verizon, but I’m not willing to do that, either. The whole point of the iPhone Upgrade Program is to get away from carrier obligations.  ↩

  2. In my defense, exactly no one expected Apple to release the SE when I bought my 6s Plus last fall. When I suggested that Apple might make a 4-inch phone again someday, I was laughed out of the room on several occasions. If I had known the SE were coming this spring, I would have at least considered not getting the 6s Plus. And even when rumors started about the SE, I imagine most people assumed the SE would be included as part of the Upgrade Program. But it isn’t.  ↩

  3. I’d love to see this happen sooner than 2018, but most of what I’ve read suggests that it’s at least that far out. I have no doubt Apple is working to make it happen, though. Maybe this is part of the new 2017 OLED all-glass rumors, but I’m not getting my hopes up. More likely, the 2017 phone will merely be a step in that direction.  ↩

Fin on a Big(ger) Screen

Bringing Fin to the big screen was easier than I thought it would be. Certainly easier than developing for Mac, and probably even easier than Apple Watch in many ways.

I still think the Apple TV app market is going to be a tough place to make a whole lot of money short term, but I do find myself thinking quite a bit about the long term potential of this new platform.

In any case, I figured it was worth the effort just to wrap my head around a new device. Three weeks of spare hours here and there to get myself familiar with the HIG, the UI challenges, etc. was well worth the effort, as far as I’m concerned. And now I get to see if any of my users find the TV app useful, or if I pick up any new attention as a result of being there.

How often do people need a giant countdown clock in their living rooms? I don’t know. But as with all of the iOS devices, I tend to try and see the possibilities for professionals and prosumers. And there’s where I think an app like Fin can be rather beneficial.

Music and video studios, live events, classrooms — there are all sorts of places where having a big screen showing the time remaining in a session would be very helpful. In fact, I think there are all sorts of possibilities to provide other benefits in those environments as well. And those are the places I want to spend more time thinking about, rather than the living room, which is likely to be crowded and dominated by giant names like HBO and Netflix for a long time.

How much does a basic HD TV go for these days? A couple hundred bucks? Add an Apple TV at another $150, and you have a pretty cheap solution for all sorts of things in professional environments. The question is, will people start picking up Apple TVs for these purposes, or do the apps need to be there first? Time will tell.

Meanwhile I think the UI for Fin translates well to the big screen and remote. The app isn’t quite fully featured yet, but it does the main job of keeping you on schedule quite well. I plan to enhance it as users start giving me some feedback.

If you’re a Fin user and you have a new Apple TV, the app should show up in your purchased tab. If you buy it on your TV, you’ll get the iOS version as well. Give it a try and let me know what you think.

Saving a few Milliseconds Does Not Excuse a Crap User Experience

Twitter is a horrible place to try and have a spirited debate.

I read this article by Craig Mod yesterday, arguing that faster Touch ID had actually annoyed him more than it helped. And I largely agreed that there was a big problem with the lock screen situation, though I didn’t think his proposed solutions were ideal.

Then I read Dr. Drang’s reasonable, well constructed rebuttal. (Note to tech nerds: Acknowledging that the other person has a point and showing some empathy is helpful if you want to win someone over, rather than just be “right”.) And then I read a few others agreeing with Drang that faster Touch ID’s gains outweigh the drawbacks. But no one seemed to be selling me on what those gains actually were. I wasn’t convinced that having my Touch ID authenticate in a millisecond instead of a half second was worth rendering my lock screen utterly useless without clumsy workarounds.

So I went to Twitter and proclaimed that I think, for me, faster Touch ID was actually a net loss, and hoped someone would help me understand the other side better.

Instead, I got a few people agreeing with me, a few offering empathy, and a whole lot of people telling me “I’m holding it wrong.”[1] I’m still, in fact, getting more and more people telling me to use my thumb nail, use the sleep/wake button, etc. Missing the point entirely. [2]

So, given that almost no one seems to want to do it, here’s the argument I wanted someone to make to me about the benefits of faster Touch ID:

Hey, Joe. Aren’t you the guy who said that thinner laptops are what made Apple Watch possible? Maybe faster Touch ID is going to be part of some new product, and making it function as fast as possible is critical to it working effectively. You have no idea what the future holds for Apple, nor why having a super-fast Touch ID might play into much more exciting products in the future, so just consider that these things come in stages, and it will all be made clear eventually.

Besides, faster is always better. Touch ID is about much more than the lock screen. Faster authentication in 1Password, the App Store, and so on, are better, if only by a small margin. Every millisecond counts when you’re on the move. And those milliseconds add up as you use your phone all day.

Drang came close to making these points when he said: “I’ll bet the time you’ve saved overwhelms the time you’ve lost. And I’ll bet Apple studied iPhone usage enough to know that would be the case long before the improved Touch ID was released.”

For most users, he’d probably win that bet. But for me, he’d lose.

Still, simply saying, “That sucks for you, but it’s probably a net win for a lot of other people” would be preferable to endless tips about using my thumbnail. At least then I would be forced to look back at what’s really frustrating me about this lock screen situation, which isn’t actually Touch ID.

Faster Touch ID is obviously a good thing.

No. The problem isn’t that authentication happens quickly, but that it’s now impossible to read my notifications without some crappy workaround to how I’ve been unlocking my phone for several years. Essentially, lock screen notifications, which were a part of my daily workflow, now disappear too fast to read them, and I’m reminded of this almost every time I unlock my phone, which is several hundred times a day.

Imagine you launch your favorite Twitter client, and every time the app launches, it shows a screen with your latest activity (mentions, DMs, maybe some stats) but then the screen immediately disappears and shows you the regular timeline. That’s a bug, right? No one is going to argue with me that it wouldn’t be buggy behavior to have such a useful screen disappear a millisecond after it appears. You wouldn’t argue that I should launch the app differently, or that if I swipe down from the top of the screen that the view would reappear, and that makes it okay. You’d wonder why the screen shows up at all if I’m not supposed to be able to read it. You’d call it a bug.

Well, the lock screen in iOS has this bug.

If the true goal of faster Touch ID is to get you authorized and on your way much faster, then why show the lock screen at all? If by the time I’ve clicked on the home button, Touch ID has already scanned my print and decided I’m good to go, why not skip the lock screen (and the slow animation of icons onto the screen[3]) and just show me my home screen immediately?

Remember, the original point of the lock screen was to prevent other users from accessing your phone, or to prevent you from accidentally activating your phone while it’s in your pocket. There’s no good reason from a User Experience standpoint why the rightful owner needs to see this screen in order to accomplish that goal. The limitations of the technology in 2007 necessitated that the lock screen exist in earlier models as a technical limitation. And while that limitation still persisted, they added notifications to the screen to make that screen more useful, as long as it had to be there, anyway. But super-fast Touch ID makes this screen unnecessary, at least when it’s you that is using your phone.

So get rid of it.

Such a simple, elegant, solution. If authorized, skip the lock animations altogether. If not authorized, show the lock screen as it is. I might still be upset you took away my lock screen notifications, but at least you’re not flashing them in front of my face like an asshole.[4]


  1. For those unfamiliar, this is a reference to the classic Steve Jobs misquote during the Antennagate kerfuffle. What Jobs actually had said was “then don’t hold it that way.” But the point is, blame the user, not the product. People kept telling me that I should unlock my phone in some other convoluted way, rather than just press the home button that was sitting right there under my thumb, the way I had been doing since the first iPhone.  ↩

  2. Two more came in as I was writing this.  ↩

  3. You know what’s a lot slower than the old Touch ID? That stupid animation of icons from the lock screen to the home screen.  ↩

  4. The way to placate people who still really want their lock screen notifications would be to add a settings switch to simply slow down Touch ID on the lock screen only. Still, if you turn that switch off, the lock screen should not appear at all.  ↩